concurrent users has been reached

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Rakesh
Posts: 9
Joined: 23 Dec 2016, 13:33

concurrent users has been reached

Postby Rakesh » 02 Aug 2017, 12:55

Dear Smartfox 2X Support Team ,

i am getting this error every day and i using free 100 ccu trail user licances

Login error: The maximum number of concurrent users has been reached; login request rejected. Requested by
after that i cannot login server and server admin tool and getting server is full error .
when i check before this error , then no user is on server that means server is empty but in traffic details user maximum show 100.

Please tell about this.
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Lapo
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Location: Italy

Re: concurrent users has been reached

Postby Lapo » 02 Aug 2017, 14:13

Hi,
Maybe you are creating a lot of NPCs in your Extension code?
NPCs take User slots.

Let us know
Lapo
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gotoAndPlay()
...addicted to flash games
Rakesh
Posts: 9
Joined: 23 Dec 2016, 13:33

Re: concurrent users has been reached

Postby Rakesh » 03 Aug 2017, 10:47

Yes, i have created multiple ai but i code to leave ai user from room.
what is solution of this problem?
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Lapo
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Re: concurrent users has been reached

Postby Lapo » 03 Aug 2017, 13:30

Hi,
I am not sure what you mean by "multiple ai" ... if you mean multiple NPCs, they count as users in the system.

The solution would be to either reduce the number of NPCs or acquire a larger CCU license.

Cheers
Lapo

--

gotoAndPlay()

...addicted to flash games
Rakesh
Posts: 9
Joined: 23 Dec 2016, 13:33

Re: concurrent users has been reached

Postby Rakesh » 03 Aug 2017, 14:24

Dear Smartfox Team ,

means of the concurrent user ?
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Lapo
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Re: concurrent users has been reached

Postby Lapo » 03 Aug 2017, 15:04

Sorry I don't understand your question.
Can you rephrase it?

CCU means concurrent users, if that's what you're asking ...

cheers
Lapo

--

gotoAndPlay()

...addicted to flash games
Rakesh
Posts: 9
Joined: 23 Dec 2016, 13:33

Re: concurrent users has been reached

Postby Rakesh » 08 Aug 2017, 04:36

okay, I use multiple NPC users and after use I remove from sfs then i get this problem.
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Lapo
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Re: concurrent users has been reached

Postby Lapo » 08 Aug 2017, 07:49

Please can you describe how the problem can be reproduce step by step?

Thanks
Lapo

--

gotoAndPlay()

...addicted to flash games
Rakesh
Posts: 9
Joined: 23 Dec 2016, 13:33

Re: concurrent users has been reached

Postby Rakesh » 09 Aug 2017, 04:18

My game is running perfectly with multiple NPC user after server is restarted but within on day I am getting message server is full , when I check on server then number of user is less than 100.
Attachments
Traffic Details.PNG
In this image total user is 9 and 8 are NPC
(56.96 KiB) Not downloaded yet
Zone Monitor.PNG
but In zone no user is present
(28.45 KiB) Not downloaded yet
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Lapo
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Posts: 23008
Joined: 21 Mar 2005, 09:50
Location: Italy

Re: concurrent users has been reached

Postby Lapo » 09 Aug 2017, 07:19

Can you show me the error from the logs with all the details?
Also, again, can you describe how the problem can be reproduced, if there is a way?
Lapo

--

gotoAndPlay()

...addicted to flash games

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