Some of users has error "Red5 connection not available"

Post your questions and bug-reports about our audio/video streaming add-on based on Red5 Server.

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PePPeR
Posts: 40
Joined: 24 Aug 2011, 18:16

Some of users has error "Red5 connection not available"

Postby PePPeR » 04 May 2012, 10:45

Hi!
Server work fine, but some of users can't connect to re5 and recive that error:
"The following error occurred while trying to subscribe a live cast: Red5 connection not available [publishLiveCast method]"

Does client can block needed ports? How solve it? little information about it... :-(
in extension log session is
"Session created: { Id: 11, Type: DEFAULT, Logged: No, IP: 178.208.244.232:41514 } on Server port: 9933 <---> 41514
Login in, { Zone: VideoChat }, ( User Name: 3433254, Id: 5, Priv: 0, Sess: 178.208.244.232:41514 )
Session removed: { Id: 11, Type: DEFAULT, Logged: Yes, IP: 178.208.244.232:41514 }
User disconnected: ( User Name: 3433254, Id: 5, Priv: 0, Sess: 178.208.244.232:41514 )"
User avatar
Bax
Site Admin
Posts: 4327
Joined: 29 Mar 2005, 09:50
Location: Italy
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Re: Some of users has error "Red5 connection not available"

Postby Bax » 04 May 2012, 13:20

Yes, it is possible that the communication towards the Red5 server is blocked.
Paolo Bax
The SmartFoxServer Team

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