problem connecting a server

[DarioGimenez]

Hi,

First, sorry by my english!

I rented a dedicated server and install server.

I can enter to the admin tool, but I can not connect from a client. I tried connecting with a client to a local server (127.0.0.1) and it works, but I can not do it with the remote server.

I have asked to the dedicated technical support to open the port 9933, but I have not solved the problem.

Any idea what could be the problem?

[itsmylifesoham]

your client must be using some sfs-config.xml file right?

make sure the ip address is set to the "public ip" address of your dedicated server.

[Dario]

Hi

I set the correct ip in the config file.

Any other ideas???

[rjgtav]

Hi.
Is your server listening to its internal IP (or external IP in case of a VPS)? Remember that if you don't listen to it, the server won't be reachable from the outside. You can change this on Socket Addresses list in the General Tab of the Server Configurator Module of the AdminTool.
And can you telnet your server? Please make sure that you have no firewalls blocking on the server.

[DarioGimenez]

rjgtav, thanks a lot!

I could finally solve the problem.

[shameem05]

@rjgtav

hello, did not mean to hijack the thread, but im having similar issues in my setup.

I did try the solution given by rjgtav..

[Lapo]

Here you will find several tips to solve the problem:
http://docs2x.smartfoxserver.com/Gettin ... leshooting

If they don't work for you, please post all the details here.
Thanks

[shameem05]

Thanks for your response !!

I tried connecting with a local server (127.0.0.1) and it works, and i have install on dedicated server but it is not working on remote server.
Thanx

[Lapo]

Did you try the telnet test? What happens?

[shameem05]

Thanks for your response !!

No , But i have changed SFS2X Config IP
<socket address="127.0.0.1" port="9933" type="TCP"/>
<socket address="127.0.0.1" port="9933" type="UDP"/>

[shameem05]

I tried the Telnet but going on Error Like;
Could not open connection to the host , no port 9933: connect failed
Any other ideas???
Thanks

[Lapo]

Yes, the ideas are those from the Troubleshooting guide.
If the telnet test fails there can be the following problems:

1) The server is not running (easy to double check)

and/or

2) There's a firewall (either on the client or server) blocking the communication.

cheers

[shameem05]

Thanks for your response !!

I tried to different method,I set the correct ip in the config file, there is no firewall block but its not working .
Any other ideas?

[Lapo]

Can you give me the IP address of the server? Either here or via a private message.
Thanks

[shameem05]

Thanks for your response !!
Sure i have send u private message please check !!!